Privacy Policy

Who we are

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Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

Introduction and Terms of Use Razorpay

The terms and conditions contained hereinafter (“TERMS OF USE“) shall apply to the use of the website and any other linked pages, products, software(s), API keys, features, content or application services (including but without limitation to any mobile application services) in connection therewith, offered from time to time by any Razorpay group company (“RAZORPAY” or “WE” or “OUR” or “US“) (collectively, “WEBSITE“).

Any person logging on to or using the Website (even when such person does not avail of any services provided in the Website (“SERVICES“)) (hereinafter referred to as a “USER“, “SELLER“, “YOU” or “CLIENT“) shall be presumed to have read these Terms of Use (which includes the Privacy Policy, separately put up on the Website) and unconditionally and irrevocably accepted the terms and conditions set out herein (these Terms of Use). These Terms of Use, together with the rest of the Policies (defined below), constitute a binding and enforceable agreement between the User and Razorpay. These Terms of Use do not alter in any way the terms or conditions of any other written agreement you may have with Razorpay for other services.


Please read the terms set out hereunder carefully before agreeing to the same. If you do not agree to these Terms of Use (including any referenced policies or guidelines), please immediately terminate your use of the Website. You can accept the Terms of Use by:

  • Clicking to accept or agree to the Terms of Use, where this option is made available to you by Razorpay in the User interface for any particular Service; or

  • Accessing, testing or actually using the Services. In this case, you understand and agree that Razorpay will treat your use of the Services as acceptance of the Terms of Use from that point onwards.

For the purpose of these Terms of Use, wherever the context so requires, the term “User” shall mean and include any natural or legal person who has agreed to these Terms of Use on behalf of itself or any other legal entity.

It is clarified that the Privacy Policy (that is provided separately), form an integral part of these Terms of Use and should be read contemporaneously with the Terms of Use. Illegality or unenforceability of one or more provisions of these Terms of Use shall not affect the legality and enforceability of the other terms of the Terms of Use. For avoidance of doubt, if any of the provisions becomes void or unenforceable, the rest of the provisions of these Terms of Use shall be binding upon the User.

The Terms of Use may be revised or altered by us at our sole discretion at any time without any prior intimation to the User. The latest Terms of Use will be posted here. Any such changes by Razorpay will be effective immediately. By continuing to use this Website or to access the Services / usage of our Services after changes are made, you agree to be bound by the revised/ amended Terms of Use and such amendments shall supersede all other terms of use previously accepted by the User. You are solely responsible for understanding and complying with all applicable laws of your specific jurisdiction, including but not limited to the provisions of the RBI Guidelines on Regulation of Payment Aggregators and Payment Gateways, Payment and Settlement Systems Act, 2007, Prevention of Money Laundering Act, 2002, Know Your Customer (KYC) / Anti-Money Laundering (AML) / Combating Financing of Terrorism (CFT) guidelines issued by the Department of Regulation, RBI (the “KYC GUIDELINES“) etc., that may be applicable to you in connection with your business and use of our Services.

Terms & Conditions CCAvenue®

By accessing and browsing the Infibeam Avenues Limited website or by using and/or downloading any content from the Site or Installing Any Part of The Service whichever earlier, you agree to and accept the Terms and Conditions as set forth below. CCAvenue® website is copyrighted and proprietary to Infibeam Avenues Limited. Access is limited to authorized users only. To become an authorized user, you must enter into a Merchant Agreement with Infibeam Avenues Limited and obtain an identification code and password from Infibeam Avenues Limited for use solely by your entity and the employees, officers and directors of your entity and solely to access CCAvenue® website and CCAvenue® mars backend for purposes of compliance with your obligations set forth in the Agreement. Any distribution or use of your assigned identification code and password not expressly authorized herein is prohibited. All rights not expressly granted herein are reserved by Infibeam Avenues Limited. The Online Registration Form, Privacy Policy and the Terms and Conditions mentioned herein shall be collectively termed as an “Agreement”. This Agreement is a legal document between the Merchant (as defined below)/ You and Infibeam Avenues Limited (“CCAvenue”, “Service Provider”, “we”, “our” or “us”) governing the Merchant’s relationship with CCAvenue. CCAvenue and Merchant are hereinafter individually referred as “Party” and collectively referred to as “Parties”. This Terms and Conditions/ Agreement shall govern the terms of use of CCAvenue Online Payment Gateway Solutions (“CCAvenue services”) and collecting and transfer of amount collected through online payments received through CCAvenue services. In the event that the Parties have agreed in writing that other terms and conditions shall apply, the latter terms and conditions shall apply only for the specific arrangements for which they have been agreed. The Terms and Conditions/ Agreement shall be deemed to have been formed at CCAvenue’s administrative office at Plaza Asiad, Level II, Station Road, Santacruz (West) Mumbai 400054. We reserve the right, at our sole discretion to modify the terms of this Terms and Conditions/ Agreement at any time without any prior written notice to you. Any modifications will be effective immediately upon the date of posting of the modified Terms and Conditions on our website and you hereby waive any right to receive additional notice of such changes or modifications. Your continued use of Services following the posting of changes will mean that you accept and agree to the modified terms and conditions; therefore it is your responsibility to review these Terms and conditions, policies and guidelines as mentioned herein. If you do not agree to the amended/revised terms, you must stop using the Services. Any use of the Services in violation of these Terms and Conditions may result in among other things termination or suspension of your right to use the Services. When you use Services provided by us, you will be subject to rules, guidelines, policies, terms, and conditions applicable to such Services, as may be modified from time to time and they shall be deemed to be incorporated into this Terms and Conditions/ Agreement and shall be considered as part and parcel of this Terms and Conditions/ Agreement. You are solely responsible for understanding and complying with any and all laws, rules and regulations that may be applicable to you in connection with your use of the Services. This Agreement/ Terms and Conditions is an electronic record in terms of Information Technology Act, 2000 and its subsequent amendments. This Agreement is system generated and does not require a physical or digital signature. This Agreement is governed by the Laws of India and rules and guidelines set by Reserve Bank of India, Financial institutes, Card Companies, Facility Providers from time to time. This Agreement/ Terms and Conditions shall be binding on CCAvenue and Merchant/ You from the date of signing up CCAvenue. You must forward all the requisite documents to CCAvenue for processing your Merchant account. CCAvenue will not release any payout to you unless the entire documentation process is complete. The Merchant is aware that CCAvenue is liable to comply with all the rules and guidelines set by RBI and other Financial Institutes, hence the Merchant shall co-operate and provide all the necessary documents as and when asked by CCAvenue.

Shipment Policy

At Beauty Brats, our online products shipment and delivery services make sure that your product get delivered to your doorstep in time. Our handling time for personalized items are 1-3 business days. However, during festive seasons it may vary up to 5 days. Once you order a product from our site, we will email you tracking details so that you know precisely about the arrival date of your order.

Our estimated shipping, as well as delivery dates, are based on the availability of items along with the shipping options you choose. Relying on the shipping provider you pick, shipping dates estimates can appear on the shipping page. We send all packages through reputed couriers. There are no hidden costs or extra taxes. The prices mentioned on the site are the final price including taxes.

Return and Exchange Policy? How does it work?

Beauty Brats returns and exchange policy gives you an option to return or exchange items purchased on Beauty Brats for any reason within the specified return/exchange period (check product details page for the same). We only ask that you don’t use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition. There are two ways to return the product to us:

1. Pick up: In most locations, we offer a free pick up service. You will see a pickup option when you submit a return request.
2. Self-Ship: If we don’t offer a pick up at your location. In such cases, we will credit the shipping costs in the form of Beauty Brats credits provided the product meets the return policy and you have shared scan copy of the courier receipt with us.

During Pick Up, our delivery agent may do a quality check on the return. For a successful pick up, we will initiate a doorstep refund for the return amount into the refund mode selected at the time of initiating the return request. This doorstep refund may not be applicable for some pin codes in which case refund will be initiated after the product has been received at our warehouse and has passed a quality check. If the picked up product does not pass the quality check, we shall ship it back to you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However all exchanges are subject to stock availability and subject to your address being serviceable for an exchange. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we offer you an option to exchange items purchased by you on Beauty Brats for same or different sizes of same style or for any other item of the same or different value from Beauty Brats within the specified exchange period subject to your address being serviceable for an exchange.

The following EXCEPTIONS and RULES apply to this Policy:

1. Swarovski, Precious Jewelry, Cosmetics, Rayban Sunglasses, Socks, Deodorants, Perfumes, Briefs, Shapewear Bottoms, any Lingerie Set that includes a Brief, Swimwear, Mittens, Wrist-Bands cannot be exchanged or returned.

2. Some products like fine jewellery, watches and selected products which are susceptible to damage can only be returned/exchanged for a limited number of days. Certain products like sherwanis can only be exchanged not returned. Please read the Product Detail Page to see the number of days upto which a product can be returned/exchanged, post-delivery.

3. Due to the intimate nature, we handle returns for certain Innerwear, Sleepwear and Lingerie items differently. Only self-ship return is allowed for such items, hence pickup facility will not be available. Also, these items cannot be exchanged.

4. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box).

5. Under Exchange Policy,

  • a) If you choose to exchange the item purchased by you on Beauty Brats within the specified exchange period for the same size or different size of same style, you will be provided with a replacement of the item, free of cost.

  • b) If you choose to exchange item purchased by you on Beauty Brats for any other item of the same or different value from Beauty Brats. In such case, if exchanged item is of the higher value, differences in amount will be charged to you and if exchanged item is of the lower value, differences in amount will be refunded to you post successful pick up of original item from you.

  • c) Net amount paid by you (excluding instant cashback/discount) to purchase original item will be considered to calculate difference in amount of original and exchanged item which will be payable by you or refundable by Beauty Brats as the case may be, for an exchange.

  • d) Applicable refund for exchange will be trigger post successful pick of original item from you.

6) Exchanges are only allowed for pincodes which are serviceable for an exchange.

7) Item cannot be exchanged for multiple products and you are allowed to select single item for exchange. While customer can exchange multiple item at a time by initiating separate exchange request for each of the item.

8) Non- returnable products/categories cannot be exchanged.

9) Platform Handling Fee (as defined under ‘Terms of Use’) is not applicable to exchanged orders.

10) Beauty Brats shall reserve the right to restrict exchange of the items purchased on Beauty Brats if customer in any way breaches or misuse this policy, as determined in Beauty Brats sole discretion.In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well.

11) Beauty Brats will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, Beauty Brats would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the User

12) If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.

13) If you self-ship your returns, your shipping costs would be reimbursed subject to your return having met our Returns and Exchange Policy and the image of the courier receipt is shared by you and validated by us. For self ship returns the refund for returned products will only be initiated if they pass through a quality check conducted at the warehouse. If the quality check fails the product will be reshipped back to you.

Beauty Brats Cancellation Policy?

You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made

I just cancelled my order. When will I receive my refund?

If you had selected Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.